Privacy notice

This notice describes what personal data the zymamlue.hu website and its AI chat handle, on what legal basis, for how long, and what rights you have. The Hungarian version is the authoritative one.

1. The data controller

• Zyma Mlue Artificial Kft.
• Registered seat: 9028 Győr, Verebes József utca 9. B. ép. B. lház. 1. em. 4., Hungary
• Company registration number: 08-09-038815 · registering court: Companies Court of the Győr Tribunal
• Tax number: 33103538-1-08
• Representative: Szvetlik Csongor, managing director
• Email: hello@zymamlue.hu · Phone: +36 30 797 3492

2. What data we handle and why

• AI chat conversations: the text, language and time of your messages, plus a salted, irreversible identifier derived from your IP address. Legal basis: your consent (GDPR Art. 6(1)(a)), given in the chat before your first message is sent. Retention: 90 days; the conversation belonging to a contact request is kept until the enquiry is closed.
• Contact details: if you share them in the chat or by email (name, email address, phone number, company name) and a summary of your enquiry. Legal basis: steps prior to entering into a contract (GDPR Art. 6(1)(b)). Retention: until the enquiry is closed, or the statutory periods if a contract follows.
• Technical logs: the usual server logs. Legal basis: legitimate interest (security of the service, GDPR Art. 6(1)(f)).
• Audience measurement (Google Analytics 4): the pages you viewed, the time and length of the visit, the referring source, an approximate location (country, city), device and browser type, your interactions on the page (scroll depth, clicks on outbound links, file downloads), plus a random identifier stored in your browser. The measurement receives no name, no email address and nothing from your chat. Legal basis: your consent (GDPR Art. 6(1)(a)), given in the cookie notice, which you can withdraw at any time just as easily. Until you consent, your browser sends not a single request to Google. Retention: 13 months in your browser, 14 months in Google's systems — both counted from your last visit, so it expires on its own if you do not come back.

3. How the AI chat works

To generate a reply, your message is transmitted to Anthropic PBC (USA), acting as our processor. Safeguard for the third-country transfer: to be confirmed against Anthropic's commercial terms (EU–US Data Privacy Framework or standard contractual clauses).

Conversations are logged in our own database (Neon, EU region, to be fixed at launch). If you request contact, a notification email with your details and a summary of the enquiry is delivered to us via an email provider (Resend).

The chat makes no automated decisions about you and uses no tracking. Only share contact details if you want us to get in touch. You can withdraw your consent at any time: delete the chat entries from your browser storage, and request the deletion of your data at hello@zymamlue.hu.

4. Processors

• Anthropic PBC (USA): generating the AI replies.
• Neon Inc.: database for the conversation log (EU region).
• Resend (USA): delivery of the contact notification email.
• Vercel Inc. (USA): website hosting, from launch.
• Rackhost Zrt. (Hungary): domain and DNS.
• Google Ireland Limited (Ireland): audience measurement (Google Analytics 4), only with your consent. Data may also be transferred to Google LLC (USA); the safeguard for that transfer is the EU–US Data Privacy Framework, of which Google LLC is a certified member.

5. Your rights

You may request access to your data, rectification, erasure, restriction of processing and data portability, object to processing based on legitimate interest, and withdraw your consent at any time. Write to hello@zymamlue.hu; we reply within one month.

You may lodge a complaint with the Hungarian data protection authority (NAIH, 1055 Budapest, Falk Miksa utca 9–11., naih.hu) or turn to court.

6. Cookies and browser storage

The site itself uses no cookies at all: browser storage holds functional settings only — the theme choice (zyma-tema), the fact and time of your chat consent (zyma-chat-hozzajarulas), the tab-scoped chat history (zyma-chat), and what you decided in the cookie notice (zyma-suti). The theme choice, the consent and the cookie notice decision stay on your device, and the chat history is cleared as soon as you close the tab. The history, however, is also sent to our server with every message, otherwise the chat could not know what was said earlier; how we handle it is described in sections 2 and 3.

Only one thing writes cookies: the audience measurement, and only if you consent in the cookie notice. Google Analytics 4 then sets two cookies (_ga and _ga_…): a random visitor identifier and the session state, with a 13-month lifetime. Until you consent, your browser sends not a single request to Google, and no cookie is created. The site uses no ad identifiers, no personalised advertising and no social media trackers whatsoever.

You can review, change and clear all of it at any time: the Cookie settings button at the bottom of the page lists every item and brings the switches back, and Delete stored settings empties your browser storage. If you turn the measurement off, Google's cookies are deleted immediately and the page reloads, so that nothing really keeps running. After a full deletion the page returns to its default: the theme follows your system setting, the chat asks for consent again, the history is gone.

7. Validity

Version: draft, date on approval. This notice takes effect when the service launches; updates appear on this page.